Support
Frequently Asked Questions
Answers about trials, credits, package pricing, the reseller panel and how ordering works. If something isn't covered, email [email protected].
Trials and ordering
A free trial includes viewing the service and trial access to the reseller panel, so you can assess both before paying. Trial arrangements are coordinated by email.
Choose the package you're considering on the pricing page and submit your order at checkout. No payment is collected when you place your trial request. We then contact you by email to arrange the trial.
So we know which package you're evaluating and can coordinate the right trial. Choosing a package does not commit you to buying it, and it does not charge you.
No. Checkout is available as a guest, and no account creation is required.
No. Our checkout does not collect card details. Payment is arranged separately after you've had your trial and decided to proceed.
We don't publish a fixed trial length. The specifics are agreed by email so they suit what you need to evaluate.
Credits and packages
A 1-month subscription uses 1 credit, a 3-month subscription uses 3 credits, a 6-month subscription uses 6 credits and a 12-month subscription uses 12 credits. See how credits are allocated.
No. Unused reseller credits do not expire. Only the customer subscriptions you activate have a duration. Read the credits guide.
Starter (120 credits, $300), Growth (240 credits, $500), Scale (360 credits, $700), Business (600 credits, $1,150) and Pro (1,200 credits, $2,250). Enterprise covers more than 1,200 credits by custom quote. Browse all five reseller plans.
Only the credit quantity and the price. All five fixed-price packages include the same benefits: no setup fees, full reseller panel access, all guides, priority support, 24/7 live chat & email support, and non-expiring credits. Compare credit packages side by side.
For launch, each order contains one package with a quantity of one. Selecting a different package replaces your current selection rather than adding another.
Email [email protected] with the subject 'Enterprise Credit Package Inquiry', including your requested credit quantity, country, expected purchasing frequency and any questions or requirements.
Pricing and payment
No. There are no setup fees on any package.
Tax labels and totals shown at checkout will follow the store's actual configuration. We don't state that taxes are included or excluded until that configuration is finalised.
Your purchased credit package is activated after payment confirmation. Until then your order remains on hold and unpaid. Read the Terms of Service.
Our published policy sets out how unpaid orders, paid orders and activated credits are handled, and what to include in a request. Refund & Cancellation Policy.
Panel and support
Yes. Full access to the reseller panel is included with purchased packages, and trial panel access is available before payment. Reseller panel access details.
Yes. All guides are included with every package.
Priority support, with 24/7 live chat & email support. For website enquiries, email [email protected]. Contact and support options.
Worldwide distribution is offered. That is not a guarantee that every channel or title is available in every country, so verify what matters to your market during your trial.
Not yet. Panel access details are provided directly, and a website login link will only appear here once a real login URL is in place.
Ready to choose a package?
Pick the package you're considering and submit your trial request. We'll coordinate your service viewing and trial panel access by email.
No payment is collected when you submit your trial request.